Shipping and Delivery

This Shipping and Delivery Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from ("we", "our", "us").

1.Shipping Locations

We currently ship to addresses within India and Tamil Nadu. International shipping is available to selected countries. Please contact us at [hello@education.gen.in] for more details about international shipping.

2.Processing Time

Orders are typically processed within 5 business days. Orders placed on weekends or holidays will be processed on the next business day.

3.Shipping Methods and Delivery Times

We offer several shipping methods to meet your needs: Standard Shipping: Delivery within 7 business days. Express Shipping: Delivery within 5 business days. Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather delays or carrier issues.

4.Shipping Costs

Shipping costs are calculated at checkout based on the shipping method selected and the destination of the order. Any applicable taxes and duties will be included in the total amount at checkout.

5.Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

6.Failed Delivery Attempts

If a delivery attempt is unsuccessful, the carrier may leave a notice with instructions on how to reschedule delivery or where to pick up your package. It is your responsibility to follow up with the carrier.

7.Damaged or Lost Packages

If your package is damaged during shipping, please contact us within 3 days of receiving your order. If your package is lost, please contact us as soon as possible so we can assist in locating your package or processing a replacement.

8.International Shipping

For international orders, customers are responsible for any customs duties, taxes, and import fees that may apply. Delivery times may vary due to customs processing.

9.Changes

We may update our Shipping and Delivery Policy from time to time. We will notify you of any changes by posting the new policy on our website.

10.Contact Us

If you have any questions about this Shipping and Delivery Policy, please contact us at [hello@digitaltamilnadu.in].